Adware / PUP Problem

Adware / PUP Problem

9 posts
29 May 2015
KevinJS
Photographer
KevinJS
Hi,
I am having problems with an unwanted attempt to install Adware/PUP on my PC, this programme is called BrowseFox-h
McAfee will not let me quarantine it and shows the pathway a C/ProgramDate/ with the reference 51603d73-31f4-a43e-5b71fef2ce15/plugincontainer.exe
Going to this I cannot delete it as it shows open in another programme.
Does anyone know how to remove this item safely?
Posted 29 May 2015
RedChecker
Photographer
RedChecker
Windows Restore can help if it's suddenly appeared after installing some program you've downloaded (lots of freeware/shareware come with spyware nowadays), although you're reliant on having a recent restore file.

Posted 29 May 2015
jtdphoto
Photographer
jtdphoto
Go back to your last restore point, then install a good anti virus program
Posted 29 May 2015
marlhamphoto
Photographer
marlhamphoto
Give ADWCleaner a try.

And then let Trend Micro HouseCall give your system a once over:
Posted 29 May 2015
CCP
Photographer
CCP
KevinJS

Hi,
I am having problems with an unwanted attempt to install Adware/PUP on my PC, this programme is called BrowseFox-h
McAfee will not let me quarantine it and shows the pathway a C/ProgramDate/ with the reference 51603d73-31f4-a43e-5b71fef2ce15/plugincontainer.exe
Going to this I cannot delete it as it shows open in another programme.
Does anyone know how to remove this item safely?


I had this type of problem too. McAfee on my computer, it's no good. I did a restore, back to a date few months ago, it's fine now. But that's on my to do list. Get rid of McAfee, for something else.
Posted 29 May 2015
Chandos
Photographer
Chandos
If you are in a network domain server ie at work, a system restore might not work in that it could break your trust relationship even though your network admin can rejoin you it might messes up their server.

You could try boot up via safe mode and delete the offending file. Failing that boot off via a WinPE disk using DOS console and delete it. Failing that take your hard disk out and mount it onto a USB hard drive caddie, connect to another computer and delete the file.

Posted 29 May 2015
KevinJS
Photographer
KevinJS
Hi All,
ADW did the trick £67.00 and 90 minutes PC is like new , well worth it

Once again thanks to all for your help

Kevin
Posted 29 May 2015
Chandos
Photographer
Chandos
Please to know ADW sorted it for you but you need not really have to spend £67. Seems like a pretty straight forward spam, reason I say this is the more problematic ones would be more malignant and would not be so easily picked up and cleansed by a software scanner.

Posted 29 May 2015
Edited by Chandos 29 May 2015
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