Anyone Ordered A Hard Drive From Amazon? (Packaging Question)

Anyone Ordered A Hard Drive From Amazon? (Packaging Question)

14 posts
20 Oct 2014
Paul_J
Photographer
Paul_J
just wondered if anyone had ordered a hard drive from amazon?

it's upgrade time & i've been shopping around looking at various hard drives & on amazon i've spotted enough 1 star reviews to flag concern. the reviews aren't actual hardware reviews, but to draw attention to the fact damaged goods have been received due to inadequate packing.

i do realise the two obvious replies are - 'you can always return damaged goods' or 'well order from somewhere else then', but i like amazon & plan to take the prime trial too, so would like to use them - anyone used them? happy? unhappy?

tia
Posted 20 Oct 2014
Edited by Paul_J 20 Oct 2014
eosfan
Photographer
eosfan
I've ordered three drives (on two separate occasions) from Amazon and packaging has been mixed. On the first occasion I ordered two Samsung 1TB drives and the packaging was just about OK, however both drives packed up after about 18 months. The other purchase was a WD 3TB Red drive which was ordered about 6 months ago and that was properly packaged.

Overall I would buy again from Amazon.

Dave

Posted 20 Oct 2014
RedChecker
Photographer
RedChecker
I buy all my (bare/internal) drives from scan.co.uk nowadays. They wrap the things with around 3-4" thick of bubble wrap.

You can actually buy on the Scan.co.uk site but use what they call Amazon Payments to pay & ship (you basically log in to your Amazon account from there).


As for boxed (external) had drives, I've always bought from Amazon without a problem.
Posted 20 Oct 2014
Edited by RedChecker 20 Oct 2014
redbaron
Photographer
redbaron
Packaging from Amazon is going to depend very much on who is supplying the product. Remember that with a lot of these products Amazon are simply a advertising front. The products are shipped direct from the company not by Amazon.

I have always found anything supplied by Amazon itself well boxed, so perhaps look for those suppliers that leave Amazon to do the fulfilment. Note also that a lot of these companies do not qualify for Amazon Prime so no gain in having it for them.
Posted 20 Oct 2014
Edited by redbaron 20 Oct 2014
Paul_J
Photographer
Paul_J
thanks for the responses chaps. i do tend to order from amazon or fulfilled by amazon orders rather than the storefront sellers, but i probably would now look at ordering from a specialised hardware retailer who apprecates the need for proper packaging.

amazon may well be too much of a 'mixed bag', one of the reviews i read noted the hard drive had been placed in an over sized box along with just a few sheets of brown packing paper for 'protection', so obviously it makes more sense to use a retailer who uses the appropraite amount of bubble wrap.

on a side point, the last hdd i ordered from amazon was a 2.5" retail boxed ssd - this was sent in one of those sealable brown cardboard sleeves amazon use for books & dvds. it was actually small enough to fit through my letterbox (which is indeed how it was delivered).

Posted 20 Oct 2014
eosfan
Photographer
eosfan
Maybe try Novatech at Portsmouth/Southsea

Posted 20 Oct 2014
EllessePhotography
Photographer
EllessePhoto..
RedChecker

I buy all my (bare/internal) drives from scan.co.uk nowadays. They wrap the things with around 3-4" thick of bubble wrap.



+1

I use Scan the majority of the time as they tend to be cheaper than most on the majority of goods they sell - you also know if you order today, will be with you tomorrow.

Posted 21 Oct 2014
RedChecker
Photographer
RedChecker
There's also overclockers.co.uk that I'd recommend. They used to bundle fun-sized bags of Haribo with your stuff, LOL

Posted 21 Oct 2014
Bill_M
Photographer
Bill_M
I have found that goods coming from Amazon themselves are well packed, but the same does no always apply to Amazon sellers. I bought a lens once from an Amazon seller (I can't remember the name of the company). The packing was atrocious, but fortunately the lens was not damaged and seemed to work OK.

Posted 17 Nov 2014
paule
Photographer
paule
agree with what has already been said: bought from Amazon (direct) all packaging OK (from their 'marketplace' very mixed quality packaging)

I buy my kit from DABS... always good.

Posted 18 Nov 2014
Paul_J
Photographer
Paul_J
hey, as my thread has been given a couple of fresh updates, i thought i'd share my latest experience with amazon. i did indeed give them a chance & ordered one of their cheap 'generic' hard drives as i needed a temporary drive for cloning.

the hard drive was already packed in a jiffy bag (this is how it came as the padded envelope had a printed product label on it). this was then placed in an oversized box (my bad, i ordered another item too) and for additional protection my amazon picker placed just one single piece of brown packing paper in the box. no fragile sticker on the outside neither.

so the only protection it had in transit was one single layer of bubble wrap from the padded envelope. the drive formatted ok & was free of bad sectors but i won't be giving amazon a 2nd chance
Posted 18 Nov 2014
Edited by Paul_J 18 Nov 2014
RedChecker
Photographer
RedChecker
A lot of hard-drives now come in special cardboard boxes which you can see here (with what Amazon call 'Frustration Free Packaging' ) 

  (click the FFP button under the price to see the box photos)
Posted 18 Nov 2014
Edited by RedChecker 18 Nov 2014
Only ordered 1 bit of camera related stuff from amazon -

It arrived like this - Such a massive box to transport a tiny little trigger!



Agree with what others have said - it depends on who is shipping it out. Don't just look at the actual product reviews - you can also look at reviews of the seller, where the reviews are only about the postage/packaging and the sellers communication. I always look over there when making a big purchase

Not really on the subject but I signed up to prime - mainly for the instant video streaming and its pretty good! I have been subscribed since last March and its easier to navigate than nextflix is.

Posted 18 Nov 2014
Edited by Chrissie_Red 18 Nov 2014
modjo30
Photographer
modjo30
I order all my stuff from Ebuyer, their packaging is always good and very well packed, never had an issue

Posted 19 Nov 2014
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