just wondered if anyone had ordered a hard drive from amazon?
it's upgrade time & i've been shopping around looking at various hard drives & on amazon i've spotted enough 1 star reviews to flag concern. the reviews aren't actual hardware reviews, but to draw attention to the fact damaged goods have been received due to inadequate packing.
i do realise the two obvious replies are - 'you can always return damaged goods' or 'well order from somewhere else then', but i like amazon & plan to take the prime trial too, so would like to use them - anyone used them? happy? unhappy?
I've ordered three drives (on two separate occasions) from Amazon and packaging has been mixed. On the first occasion I ordered two Samsung 1TB drives and the packaging was just about OK, however both drives packed up after about 18 months. The other purchase was a WD 3TB Red drive which was ordered about 6 months ago and that was properly packaged.
Packaging from Amazon is going to depend very much on who is supplying the product. Remember that with a lot of these products Amazon are simply a advertising front. The products are shipped direct from the company not by Amazon.
I have always found anything supplied by Amazon itself well boxed, so perhaps look for those suppliers that leave Amazon to do the fulfilment. Note also that a lot of these companies do not qualify for Amazon Prime so no gain in having it for them.
thanks for the responses chaps. i do tend to order from amazon or fulfilled by amazon orders rather than the storefront sellers, but i probably would now look at ordering from a specialised hardware retailer who apprecates the need for proper packaging.
amazon may well be too much of a 'mixed bag', one of the reviews i read noted the hard drive had been placed in an over sized box along with just a few sheets of brown packing paper for 'protection', so obviously it makes more sense to use a retailer who uses the appropraite amount of bubble wrap.
on a side point, the last hdd i ordered from amazon was a 2.5" retail boxed ssd - this was sent in one of those sealable brown cardboard sleeves amazon use for books & dvds. it was actually small enough to fit through my letterbox (which is indeed how it was delivered).
I have found that goods coming from Amazon themselves are well packed, but the same does no always apply to Amazon sellers. I bought a lens once from an Amazon seller (I can't remember the name of the company). The packing was atrocious, but fortunately the lens was not damaged and seemed to work OK.
hey, as my thread has been given a couple of fresh updates, i thought i'd share my latest experience with amazon. i did indeed give them a chance & ordered one of their cheap 'generic' hard drives as i needed a temporary drive for cloning.
the hard drive was already packed in a jiffy bag (this is how it came as the padded envelope had a printed product label on it). this was then placed in an oversized box (my bad, i ordered another item too) and for additional protection my amazon picker placed just one single piece of brown packing paper in the box. no fragile sticker on the outside neither.
so the only protection it had in transit was one single layer of bubble wrap from the padded envelope. the drive formatted ok & was free of bad sectors but i won't be giving amazon a 2nd chance
Only ordered 1 bit of camera related stuff from amazon -
It arrived like this - Such a massive box to transport a tiny little trigger!
Agree with what others have said - it depends on who is shipping it out. Don't just look at the actual product reviews - you can also look at reviews of the seller, where the reviews are only about the postage/packaging and the sellers communication. I always look over there when making a big purchase
Not really on the subject but I signed up to prime - mainly for the instant video streaming and its pretty good! I have been subscribed since last March and its easier to navigate than nextflix is.