Hi I am sick to death of BT my current provider, thinking of swirching to Plusnet Are any of you guys on it, If so is it as good as they say, swirching will save me £14 by the way and get rid of the pathetic BT homepage
I use to be able to avoid using the BT homepage, and log directly into my e-mail, however since Bt decided to change everything, I can only access my email via their homepage. which is full of total crap and takes a while to download.
My Area will take years to upgrade to Fibre, so I have to accept the slower speeds, but I just spoke to Plusnet advisers if I change now, I get 12 months unlimited package for £1.99 plus line rental per month, seems the deal. just hope its as good as they say.
I used to be able to avoid using the BT homepage, and log directly into my e-mail, however since Bt decided to change everything, I can only access my email via their homepage. which is full of total crap and takes a while to download. .
I can still access my email through windows mail as there was an explanation of what was needed if you use a email program outside your browser, but can only check my spam through BT's home page. I can also testify to BT's home page being slow to load and for the first few weeks it stopped working at weekends as it got full of IE specific code and had what looked like visual basic in the HTML, so Firefox showed a blank page for a login to email page.
Using the e-mail service provided by your isp makes life rather difficult if you want to change isp. It is relatively cheap to buy your own domain and thus e-mail, or alternatively share all your details with google in return for a 'free' e-mail.
In my experience Plusnet do what it says on the tin.
Thank you, I never realized BT owned Plusnet. which makes me wonder why their charges are so high compared to Plusnet, Any way I have decided to switch to plus net, get unlimited and save £18 per month
Er, you know that Plusnet is owned by BT, I assume ? So you wouldn't be actually leaving BT..
It is owned by BT but it's a completely different company that does not seem to have any links with them apart from the fact that they are owned by them and they seem to be able to get an engineer out to you very very quickly should they wish to. I've been with originally Force 9 and then it was taken over by Plusnet since pretty much day one. There have been a few little niggles but for the main part I find them very good. They have UK base call centre that is based in Sheffield and I've never had a call routed elsewhere. Their technical knowledge is not bad at all and their packages are fairly reasonable. Of course it doesn't really matter who your provider is, unless you're on cable then everything goes through BT Openreach. Any BT engineer now tells you that they aren't BT. They are Openreah. On their vans and uniforms it says Openreach - a BT company!
When I was with Plusnet I moved to a different county. After 6 weeks I was still waiting for broadband to be connected so I just cancelled them. Despite being with them for 2 years they stuck me for a £77 cancellation fee, and when I challenged it they told me that moving address meant a new contract. The adviser even told me I should have read the fine print! So if you go with Plusnet - read the fine print.
Slight different option...I am with 3mobile. Costs £15 p.m., unlimited data tethering and massive amounts of texts and talk time...I bought into it as it is mobile and so far never had a signal problem.
Probably not the fastest data transfer in the world, but once 4G arrives and I get a modern phone that will improve a lot...but it is still ok...can stream BBC iPlayer for example.
I've been with Plusnet for over 10 years now. I've always found them pretty good. Currently on their Fibre service and connection is rock steady with d/l speeds of 72MB/s. If I've ever had issues they seem to respond quickly, although I've occasionally had some fairly lengthy queue times on the phone.