Merged: Warning for sending cameras by Royal Mail & Li-Ion Batteries

Merged: Warning for sending cameras by Royal Mail & Li-Ion Batteries

38 posts
18 Jan 2013
MG
Photographer
MG
This is just a warning to stop others from experiencing what I'm experiencing at the moment, On Monday I sent my camera that I sold to Sweden using Royal Mail International SIgned for. The post office didn;t ask what was in the package and on my way out they handed me a leaflet. The leaflet is extremely confusing but basically says you cant send lithium batteries through international post now unless they are inside of teh device. This obviously means that you can''t send spares either. 

I called Royal Mail on Tuesday and asked them about it and they were very vague. Yesterday I called them again and was told that my parcel was probably being held at Heathrow and would probably be returned to me. This obviously causes me and the buyer of it huge problems It is insured but I can;t put a loss clain in for a month! The estimated delivery time was 4 days!! 

Aparantly the post office were supposed to ask me what I was sending and then they would inform me of the regulations and ask specific questions but their computer system was down so they couldn't!! 

So the short of it is DON'T SEND CAMERAS BY ROYAL MAIL INTERNATIONALY 

#danger1">http://www.royalmail.com/customer-service/terms-and-conditions/compensation-and-delivery#danger1
Posted 18 Jan 2013
CSD_Images
Photographer
CSD_Images
That pretty much screws up everyone sending that type of parcels abroad since courier services generally require you to have a business account these days.

Posted 18 Jan 2013
Edited by CSD_Images 18 Jan 2013
HowardJ
Photographer
HowardJ
The leaflet says you CAN send them if they're connected to a device such as a phone or camera, so I guess put the battery in the camera OR put the spare in a suitable package to eliminate the risk of crushing or short circuit.

Royal Mail leaflet is at http://www.royalmail.com/sites/default/files/International-prohibitions-and-restrictions-leaflet-consumers.pdf

The leaflet says the electronic device is prohibited if its sent with a lithium battery that's not connected to it too.

There is a separate note in the leaflet saying you can still send the lithium batteries if they're protected from short circuit, so presumably the terminals covered and in rigid packaging with a limit of 4 cells or 2 batteries per package.

Wacky rules.

Posted 18 Jan 2013
Edited by HowardJ 18 Jan 2013
HowardJ
Photographer
HowardJ
I wonder if connecting one battery to the battery charger is also ok. That should protect the battery from short circuit and crushing, so that would allow you to send at least two batteries.

Posted 18 Jan 2013
MG
Photographer
MG
HowardJ

, so I guess put the battery in the camera OR put the spare in a suitable package to eliminate the risk of crushing or short circuit.......................................There is a separate note in the leaflet saying you can still send the lithium batteries if they're protected from short circuit, so presumably the terminals covered and in rigid packaging with a limit of 4 cells or 2 batteries per package. Wacky rules.


Can you point me to this leaflet that says you can send lithium batteries internationaly? I put in my first post that according to Royal Mail they have to be connected to the device. The battery was placed in its plastic front container that it was shipped in from Canon. It was then placed in a plastic bag ( that it came in) The battery was then placed in the cardboard box inside another cardboard box. It was then wrapped in bubble wrap and finally had an external plastic postal bag on it. Thats five or six layers of protection.... And apparantly it is still 'dangerous goods' 

The rules are ridiculous and wrong as that is the way that Canon send them from Japan to the UK. This entire rule change was brought on by an air crash in 2010 near Dubai when a UPS 747 crashed due to what they believe may have been caused by an explosion of a number of Lithium batteries that were packed together and short circuited. 

Ironically i have had several computer and phone Lithium batteries expand to close to double the size. It always has happened when they are connected to the device and the batteries drain when the device is switched off. There is a risk with Lithium batteries but generally more risk when connected than when unconected and shielded against short circuit.

 



Posted 18 Jan 2013
Edited by MG 18 Jan 2013
AegeanSoft
Photographer
AegeanSoft
It seems that Boeing, with all their millions of dollars, can't get lithium batteries to be safe even wheb built into the Dreamliner. What chance do we have?

I can see the headine "Camera battery posted by MG downs airline. All souls lost. Boeing deny all liability because of MG's negligence in posting a single AAA lithium battery without it being packed in a 100kg firesafe."

As usual the Royal Mail continue to prove dsily that they could run the business efficiently so long as no one posts anything.

Posted 18 Jan 2013
HowardJ
Photographer
HowardJ
MG
Can you point me to this leaflet that says you can send lithium batteries internationaly?
Sure, it's says you can in the large box (entitled "the following items are allowed in the international mail") at the bottom of page 2 of the PDF I provided the link to in my post. Provided they're in the camera you can send them internationally. Just put the battery in the camera before you pack it and you've complied with their regulations and its no longer considered dangerous. Attach a spare to the battery charger and I guess you can argue that's also protecting it from short circuit and crushing. Presumably they view the circuitry of the camera and the protection of its casing to be sufficient to allow them to be shipped in the device.
Posted 18 Jan 2013
Edited by HowardJ 18 Jan 2013
HowardJ
Photographer
HowardJ
I guess if you were shipping a battery grip you put the two batteries in it before shipping and thus be compliant.

Digital cameras are given as a specific example, so I don't see how they can argue

Posted 18 Jan 2013
Edited by HowardJ 18 Jan 2013
MG
Photographer
MG
the problem is you can't guess Howard. I used common sense and my camera is in timbuck two right now and I have no idea when or if I'll get it back. Of course I suggested that if it was deemed dangerous why didn't they just open the box and put the battery in the camera and send it on it's way... Especially as it was the post offices fault for not making me aware as their computer system was down... Royal mail say the post office has nothing to do with them...

And around in circles we go! I used to think people that say the world has gone mad were a bit mad themselves but I truly think that the world has gone mad!



Posted 19 Jan 2013
profilepictures
Photographer
profilepictu..
A slight aside, I lost a hard drive a while back through royal mail international signed for. When the non recipient let me know there was no parcel his end I called royal mail who said they weren't able to prove the times whereabouts after it left uk?

Dhl, smarmy, expensive but reliable.

Posted 19 Jan 2013
modjo30
Photographer
modjo30
I send lithium batteries all the time from work, we send one in the device and a spare in the same box, never had any problems and that law has been in effect for a long time now too.

Posted 19 Jan 2013
MG
Photographer
MG
modjo30
I send lithium batteries all the time from work, we send one in the device and a spare in the same box, never had any problems and that law has been in effect for a long time now too.
Its been in effect for 5 days!!! Its not a law, its royal mail's regulations!
Posted 19 Jan 2013
modjo30
Photographer
modjo30
MG
Its been in effect for 5 days!!! Its not a law, its royal mail's regulations!
I personally wasn't using royal mail but. http://tamebay.com/wp-content/uploads/2012/11/Royal-Mail-Lithium-Battery-Posting-Rules.jpg Rules before January for Royal mail, consumers were not allowed to send Lithium batteries at all and business could only Send them via mail Tracked UK addresses, this thread is about sending them to Sweden so it was already not allowed as I previously stated so don't try and tell Me its been in effect for 5 day. Read the full details here - http://tamebay.com/2012/11/royal-mail-bans-postage-of-lithium-batteries.html
Posted 19 Jan 2013
Edited by modjo30 19 Jan 2013
MG
Photographer
MG

Why are some people so rude on forums? You placed a link to the following :

'There are currently some 24,000 listings on eBay and 198,704 results on Amazon for Lithium batteries, but come January sellers will have to find alternatives to Royal Mail to ship them.'

and then you said 'don't try and tell you it's been in effect for 5 days'.... I'm not trying to tell you as you have just told yourself....??? Further on in the article it says that you havent been able to ship them for a while in first or second class but we are talking with a camera. My post was trying to help people. I have potentially just suffered a huge loss. 

I view the forums as a constructive way of asking and offering advice, not to be rude in any way shape or form. 


Posted 19 Jan 2013
HowardJ
Photographer
HowardJ
Where have you suffered the huge loss?

If you'd put the battery in the camera you'd have complied with the new regulations. if you didn't how exactly are they going to know? Are they xraying every parcel going to Europe and this will find you've packed a battery (they can't tell what type without opening it)?

Posted 19 Jan 2013
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