cancellations

7 posts
11 Nov 2009
simplydivine
Make Up Artist
simplydivine
Last week I had 5!! cancellations and another this week!  I just wondered if thi was just me or if anyone else is having the same problem, its soooooooooooo frustrating, especially as it more often than not last minute and I can't re book anything in for the day.  What are your thoughts on this how do you prevent it ( if you do) any ideas welcome emoticon
Posted 11 Nov 2009
ClaireShipman
Make Up Artist
ClaireShipma..
That really does take the biscuit, I don't tend to get many cancellations anymore (Touch wood) the last minute thing is not acceptable, the last cancellation I had the photographer actually dropped my day rate off at my home in an envelope, I was gobsmacked to say the least. Maybe it would be a good idea to draft up some terms and conditions with bookings and some artists even take deposits but I have found this doesn't work. Keep your chin up me lovely
Posted 12 Nov 2009
simplydivine
Make Up Artist
simplydivine
Thanks Claire, I dont always get cancellation but when it's that many in a week it is pretty devastating as I can't book anything else in last minute and bang goes my wages % cancellations makes a huge dent in that! I had a cancellation last week and the tog insisted on paying me anyway which was really lovely. But I feel awful taking money I haven't earned. One tog this week offered to pay me but the shoot was cancelled because of model and didn't think it was right he should pay ( maybe I am too soft lol ) I know sonme artists take deposits but I don't find this works either as mostly I am paid on day of shoot, and some booking are only days in advance. I guess it's just rough with smooth, and fancied moaning to you lot here lol I'm sure I'm not only one, it just all came in one week
Posted 12 Nov 2009
Victoria_Howard
Make Up Artist
Victoria_How..
Ask for part of your full fee in the event of a cancellation. Maybe work on a sliding scale 25% with less than a weeks notice, 50% with less than a days notice?

There are some horrid tummy bugs around right now so maybe that's part of the problem.

Posted 12 Nov 2009
simplydivine
Make Up Artist
simplydivine
Thanks Victoria, the trouble is asking for cancellations fees and actually getting them, also not wanting to ruin any relationships for future work, its a difficult situation. Also its not illness that has led to cancellations.


Posted 13 Nov 2009
MMM_WOW
Make Up Artist
MMM_WOW
100% deposit prior to the job and then they chase you for your cancellation fee back emoticon
Posted 13 Nov 2009
andy_h
Photographer
andy_h
ClaireShipman

That really does take the biscuit, I don't tend to get many cancellations anymore (Touch wood) the last minute thing is not acceptable, the last cancellation I had the photographer actually dropped my day rate off at my home in an envelope, I was gobsmacked to say the least. Maybe it would be a good idea to draft up some terms and conditions with bookings and some artists even take deposits but I have found this doesn't work. Keep your chin up me lovely


Oh, mememe! emoticon

The way I saw it, it wasnt your problem that my model cancelled at the 11th hour with no possibility of getting a stand-in, so I didnt see a good reason why your business should have to suffer because of it.

If i'd have been in your shoes thats pretty much what I'd have expected anyway. Still cringing over it tbh

Posted 13 Nov 2009
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