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Is Purestorm having proxy server issues?

HowardJ is off-line
08 January 2014 17:27
HowardJ
Photographer
HowardJ
Location
United Kingdom
Surrey
West Midlands

Are you having proxy server issues?

I ask because I'm finding my initial access to the site to be slow almost like your proxy server is queuing people's requests when the proxy server is at max load.

Access to other sites doesn't have this slowness issue.


matt is a moderatorPlatinum Member
08 January 2014 17:42
matt
Peacemaker
matt
Location
United Kingdom
East Sussex
Brighton

we are working on the problem and hope to have it resolved soon

Sorry for the inconvenience

If you are out to describe the truth, leave elegance to the tailor.


Kevin Wilson is off-lineSilver Member
08 January 2014 17:44
kerandastudio2
Studio
kerandastudio2
Location
United Kingdom
Norfolk
Kings Lynn

Yes Howard , I have same experience, a couple of times today has been so slow that I have given up. In a way relieved to hear someone else with same problem.



HowardJ is off-line
08 January 2014 17:53
HowardJ
Photographer
HowardJ
Location
United Kingdom
Surrey
West Midlands

Quote from matt
we are working on the problem and hope to have it resolved soon

Sorry for the inconvenience




Hi matt,

Do you know what's causing it?


Tim is a moderatorPlatinum Member
09 January 2014 05:34
Tim
Model
Tim
Location
United Kingdom
East Sussex
Brighton

We have made a change over night and just monitoring it today to see if that makes a difference while we continue to work on the issue. Let's see how today goes!
many of the truths we cling to depend greatly on our own point of view


OldMaster is off-line
09 January 2014 07:58
OldMaster
Photographer
OldMaster
Location
United Kingdom
Hertfordshire
Harpenden

I am still having problems..sometimes have to close it and re-launch several times before it stops freezing?


Tim is a moderatorPlatinum Member
09 January 2014 08:31
Tim
Model
Tim
Location
United Kingdom
East Sussex
Brighton

Quote from OldMaster
I am still having problems..sometimes have to close it and re-launch several times before it stops freezing?



Thanks for the update, is it freezing on any particular page or just when you try accessing the homepage?
many of the truths we cling to depend greatly on our own point of view


Kevin Wilson is off-lineSilver Member
09 January 2014 08:35
kerandastudio2
Studio
kerandastudio2
Location
United Kingdom
Norfolk
Kings Lynn

Mine has been fine to-day .



Tim is a moderatorPlatinum Member
09 January 2014 09:15
Tim
Model
Tim
Location
United Kingdom
East Sussex
Brighton

Quote from kerandastudio2
Mine has been fine to-day .



Cheers for letting us know, that is good news

We are still expecting a slight impact to happen while we continue to monitor deeper into the issue but hopefully last nights change has helped slightly.
many of the truths we cling to depend greatly on our own point of view


HowardJ is off-line
09 January 2014 12:00
HowardJ
Photographer
HowardJ
Location
United Kingdom
Surrey
West Midlands

It has improved things quite a lot



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